Refund Policy

Refund Policy for DRISHYAM AI Prompt Shop

Last Updated: January 2024

At DRISHYAM AI, we stand behind the quality of our Prompt Shop software. This Refund Policy outlines the terms and conditions for refunds and returns.

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all purchases of the Prompt Shop software. If you are not completely satisfied with the software within 7 days of purchase, you may request a full refund.

To qualify for a refund, you must:

• Request the refund within 7 days of your purchase date
• Provide your original purchase receipt or order number
• Provide a brief explanation of why you are requesting a refund

2. Refund Process

To request a refund, please contact us at billing@dridainfotec.com with the subject line "Refund Request." Include the following information:

• Your full name
• Email address associated with your account
• Order number or purchase receipt
• Date of purchase
• Reason for refund request

We will process your refund request within 5-7 business days. Refunds are issued to the original payment method used for purchase.

3. Refund Timeline

Once we approve your refund request, the refund will be processed to your original payment method. Depending on your financial institution, it may take 5-10 business days for the refund to appear in your account. We are not responsible for delays caused by your bank or payment processor.

4. Non-Refundable Purchases

The following purchases are non-refundable:

• Purchases made more than 7 days ago
• Purchases made with fraudulent payment methods
• Purchases where the refund has already been issued
• Purchases made under promotional or discount codes with specific restrictions

5. Subscription Refunds

The Prompt Shop software is a one-time purchase with lifetime access. There are no subscriptions or recurring charges. Therefore, subscription refund policies do not apply.

6. Partial Refunds

We do not offer partial refunds. Refunds are issued as full refunds only. If you purchased multiple products or bundles, the entire purchase amount is refunded.

7. Refund Eligibility

To be eligible for a refund, you must:

• Be the original purchaser of the software
• Have a valid proof of purchase
• Not have violated our Terms of Service
• Request the refund within 7 days of purchase

8. Account Access After Refund

Upon approval and processing of your refund, your access to the Prompt Shop software will be terminated. You will no longer be able to use the software or access any features associated with your account.

9. Exceptions and Special Cases

We reserve the right to deny refund requests in cases where:

• The request is made for fraudulent purposes
• The customer has violated our Terms of Service
• The purchase was made using a stolen payment method
• The customer has requested multiple refunds for the same product

10. Contact Us for Refund Requests

If you have questions about our Refund Policy or wish to request a refund, please contact us at:

Email: billing@dridainfotec.com

Subject Line: Refund Request

We will respond to your refund request within 24-48 hours.

11. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of the software following the posting of revised policy means that you accept and agree to the changes.